Shipping Policy

The information below sets out the shipping policy that applies to customers that make a purchase at https://opalsandwoodturning.com.au/. If you have any questions, please contact us via email.

Shipping Options & Delivery Costs

All orders are dispatched via Australia Post except those that exceed 0.25 cubic metres a courier will be arranged.

Order Processing Time

All orders placed are processed and despatched within a week.

Delivery Address & P.O. Boxes

Please note that we are unable to modify the delivery address once you have placed your order. We cannot ship oversize to po. Boxes.

International Orders

For international orders please contact us via email: sales@opalsandwoodturning.com.au to obtain a shipping quote before placing the order.

Tracking Your Order

Once your order has been despatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

Returns, Refunds, and Exchanges

We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.